UBA Zambia wins Bank of the Year Award for the second year running

United Bank for Africa Zambia Limited (UBA Zambia) has scooped the prestigious ‘2021 Bank of the Year’ award by The Banker Magazine, a leading global finance news publication published by Financial Times of London.

UBA Zambia emerged as Zambia’s ‘Best Bank’ for a second year running, thanks to a combination of solid financials and its improved focus on capturing increased business within corporate value chains.

UBA Zambia Chief Executive Officer (CEO) Chinedu Obeta said the bank was honoured to be crowned ‘bank of the year’ at the virtual awards ceremony for a second year in a roll.

“We are delighted to have been recognized as the best bank in Zambia by the Banker Magazine for the second year running.  The award is a testament to the hard work and strides that we have continued to make in enhancing and improving our products and services amidst the coronavirus pandemic.”

“We are grateful for the support received from all our stakeholders, our board of directors, UBA Group, and most importantly our customers.  I would like to especially thank our hardworking and dedicated staff, who work tirelessly every day to serve our customers to make the UBA brand what it is today. As a financial institution will continue to churn out innovative, affordable, and accessible products that meet the needs of our clients, whilst offering top-notch customer service through our Customer 1ST Philosophy which puts the needs of our customers at the forefront of all we do.”

“The challenges and complex environment derived from the pandemic have changed the way people bank, this award is an indication of the incredible work that we are making as we aspire to be a leader in the Zambian market. We will continue to innovate and be cognizant of the needs of our stakeholders by offering them superior value,” Mr. Obeta explained.

And at a continental level, UBA Plc was named the 2021 African bank of the year as a result of its impressive performance across all its subsidiaries.

The Middle East and Africa Editor for The Banker, John Everington, explained during the virtual event that a rigorous and highly analytical process is made annually to reach the decision for each Bank of the Year award and the institution’s reputation for independence, authority and integrity is thoroughly applied to each submission.

 “While several African banks impressed the judges this year, there was no doubt as to the worthiest recipient of the Bank of the Year for Africa – UBA Group – a clear winner across a wide range of criteria. UBA has performed impressively across its footprint with a strong financial performance across most of its markets,” Everington said.

Since1926, the Bank of the Year awards has been celebrating the best of global banking and is regarded as the industry standard for banking excellence. The 2021 edition highlights those institutions that have outshone their peers in terms of performance, strategic initiatives, and response to the Covid-19 pandemic.  The Banker Magazine is a publication of the Financial Times – a leading global finance news publication and is a definitive reference in international banking for high-level decision-makers.

United Bank for Africa is a leading Pan-African financial institution, offering banking services to more than twenty-five million customers, across over 1,000 business offices and customer touch points, in 20 African countries. With presence in the United States of America, the United Kingdom and France, UBA is connecting people and businesses across Africa through retail; commercial and corporate banking; innovative cross-border payments and remittances; trade finance and ancillary banking services.